FREQUENTLY ASKED QUESTIONS
Yes. We proudly ship worldwide!
It all depends on where you are in the world!
Find your region and estimated delivery time in the table below.
|7 – 21 days
|9 – 21 days
|ALL OTHER COUNTRIES
|14 – 35 days
Tracking numbers are sent by email after a short processing period.
It usually takes us 1-5 days to process orders. We aim to ship all items on-time, but in rare cases it can take longer. Any orders not received within 8 weeks qualify for a full-refund or reship
Once your order has been shipped, you’ll receive a tracking number via email. Note, it can take up to 3 days for shipping activity to update.
Have your tracking number to hand? You can track your order’s status here.
Of course. We offer an extended 30 day guarantee!
If you aren’t 100% satisfied with your items, or received faulty goods, simply email our customer support team at firstname.lastname@example.org. Please include the email address associated with the order and describe the issue, include photos if possible. We always aim to respond in 3 days or less!
We accept ALL major credit cards and PayPal.
All payments are securely processed with 128-bit encryption – nice!
Some packages may be subject to import duties depending on the country of receipt.
Please note, due to new EU VAT rules, there may be increased duty to pay on packages arriving to EU member states.